Home Accountability Home Accountability Accountability It is important to us that we act responsibly and in accordance with our values in all situations. Our values We care When we care about each other and our customers and about the quality and results of our work; it makes us try our very best in the things we do. We work together A customer or a colleague; together we can reach the optimal results. We value people over hierarchy The best ideas can come from anywhere or anyone. A person’s title will not define our work. We make it happen We are all about agile operations and finishing things off. We give freedom with responsibility Trust is the key to more flexibility and less management. We dare to dream We work together to create an atmosphere where we feel free to make suggestions and to try out even the more wilder visions. Key Flag Finnish service As a Finnish company, producing our services locally is a value judgement we have wanted to make. We want to support Finnish work and ensure the quality of our service. Our services are produced utilising Finnish data centres that ensure a high level of data security. Our contribution to Finnish work and the domestic origin of products and services has entitled us to use the Finnish Key Flag Symbol. What accountability means to us? Accountability is about caring. And the best thing about it is when it does not need to be separately pointed out, as it is composed of a collection of small and large choices made for humanity and a better tomorrow. We have divided our themes of corporate responsibility and accountability in three areas: Accountability Social responsibility Human rights and equality are a given to us. We not only promote the occupational health, safety and wellbeing of our personnel, but also the accountable operations of our operational environment. With regard to our procurements and co-operation partners, we only work with actors whose operations, working conditions and wages are on an ethical basis. Co-operation with Finnish partners helps to ensure the ethical nature of the entire operating chain. We monitor our activities actively on a monthly basis using pulse surveys for personnel to chart the thoughts and emotions our employees have on their work. We also support the culture of doing it right by enabling that everyone also has the option to provide feedback anonymously. We regularly support various charities, and our personnel gets to pick the causes we support with our donations. Accountability Environmental sustainability Electronic cloud-based services and paperless operations are at the centre of our activities, and in addition to saving energy, these methods also preserve natural resources. In our physical products, we take the environmental impact of materials into consideration. We offer options made from recycled paper for our visitor cards and we also recycle the plastic cores of empty card rolls for reuse. All our premises follow appropriate waste sorting and recycling guidelines. Whenever possible, we engage in promoting more energy-efficient operations. For example, the property where our Tampere office is located switched to carbon neutral heating, and we participated in supporting the decision. Accountability Financial accountability We are a growing, evolving company committed to long-term development. Our operations generate prosperity and wellbeing for our owners, but also for the surrounding society and our employees. With regard to procurement and co-operation, our aim is to choose local and Finnish partners. Our personnel have a decisive impact on our operations and, thus, also on our financial performance. We have adopted a bonus scheme for rewarding our personnel for results achieved. We want to excite the active interest of all our employees in generating results, and also in raising their own income level.