Home References City of Helsinki Public sector City of Helsinki At the Kallio Municipal Office Building, a new era began when our Systam Visit service for automated visitor management was implemented. Guests now sign in independently at self-service kiosks and receive a printed visitor badge granting them access to locked elevators and the correct floor. The solution has not only improved efficiency but also enhanced security in the busy office environment. Fully automated visitor management Self-service sign-in and an automatic notification to the host Increased safety with elevator integration Smooth and pleasant visitor experience Digital visitor management transformed the busy office environment The Kallio Municipal Office Building on Toinen Linja Street in Helsinki hosts a variety of city operations and services. The building’s high volume of visitor traffic had created a need to streamline guest reception and securely store visitor data. Mikko Martikainen, Digital Business Developer for the City of Helsinki, noted that strong references and recommendations were key in finding the right solution. Now, the office building is happy to share their positive experiences. “Digital visitor management helped us move to a new level, away from a more traditional office feel. With the Systam Visit solution, we present ourselves as a progressive and reliable organization, with seamless and secure visitor management.“ Mikko Martikainen Digital Business Developer, City of Helsinki Inviting guests to the office building is easy for the staff, as they use their own calendars to send invitations. The advance message the guest receives ensures a smooth arrival, and the self-service kiosk in the lobby signs in visitors while securely storing data. Improved security through visitor access control One challenge with visitor reception was escorting guests from the lobby, which took up a lot of staff time. Allowing guests to move freely throughout the building was not an option. The situation required a tailored solution that integrated the building’s elevators with the visitor management service. “We wanted to allow our guests to independently reach the agreed meeting location. This was solved by Systam’s elevator integration, which allows us to keep our elevators locked but permit access to restricted floors by scanning the QR code on the visitor badge.” When a guest is invited to the office building, the invitation includes information on the reserved meeting room. Upon arrival, the system identifies the meeting location and authorizes the visitor badge’s QR code for access to the necessary floor. The self-service kiosk guides the guest to the reserved room, eliminating the need for waiting or escorting. For guests who arrive without an invitation, the host is notified, and access is not automatically granted. Partnership and development Success, especially in a complex environment, requires a good partnership and shared commitment. According to Martikainen, this is where we excelled. “ Systam is a reliable and flexible partner that innovates new services. It was great to see how our needs were met through collaborative development.” Collaboration with us has been overwhelmingly positive, and that’s why Martikainen invites others considering visitor management solutions to visit the Kallio Municipal Office Building. Perhaps their experience can once again help the next one. Website Our solution for the City of Helsinki Systam Visit Visitor Management A browser-based tool for managing and tracking visitor traffic. Pre-arrival notifications for visitors and quick sign-in with a QR code. Self-service kiosk Systam X with an integrated QR code scanner and visitor badge printer. Automated notifications for both the visitor and the host. Elevator integration for access to restricted elevators with the visitor badge. Read also See all references Industrial sites Kokkola Industrial Park (KIP) Visits run as smoothly as a well-oiled machine with easy sign-in and identification at the Kokkola Industrial Park. Systam Pass Systam Visit Offices and business properties Sponda Systam Visit met Sponda’s needs for secure visitor management, now seamlessly signing visitors in and out while enhancing their experience. Systam Visit Offices and business properties DSV DSV relies on Systam Visit service at their headquarters in Finland to ensure smooth visits and better risk management. Systam Visit Public sector Municipality of Lempäälä Our Systam Visit solution provides smooth sign-in for those visiting the municipal service corridor housed in the building. Systam Visit
