Home References Fastems Industrial sites Fastems Systam Visit visitor management service, which has been in operation since 2007, made it easy for Fastems to receive visitors and manage data. So easy, that satisfied visitors keep asking about the system; where they can get one? 2 Locations, one in Finland and one in Issum Germany Fully automated visitor management Automatic notifications for the visitor and host Acceptance of safety instructions during sign-in Visitor management connected to CRM The amount of visitors at Fastems does not require permanent lobby staff, which is why the Systam Visit self-service kiosk was a great solution for easy and secure visitor management. The solution used in Tampere and Germany Issum’s offices provides visitors with easy arrival and easy-to-manage visit information for staff. “At Fastems, Systam Visit is a very useful and widely used system.“ Janne Kivinen Chief Information Officer, Fastems Oy Ab The service was connected to Fastems’ customer relationship management system (CRM), which means that the new visit appointment is automatically transferred from the CRM system to the Systam Visit service. Staff also have the opportunity to use the web service to report visit data in advance and to track visit data. When there is a trace of visits, it raises awareness as well as security. Know who you are meeting A pleasant arrival is important for the first impression of visitors and can be influenced by a smooth reception. Indeed, a clear and simple process has been perceived by Fastems as one of the biggest benefits. With Visit, Fastems knows who has arrived at the house and guests can be picked up smoothly from the lobby without waiting. “The system notifies you in real time when a guest arrives at our premises. The arrival notification is accompanied by a picture of the guest, which makes it easier to identify the guest in the reception hall.” Fastems often receives foreign visitors. Versatile language selections and voice instructions also help them use the system with their clear messages. During check-in, guests are also informed about safety instructions, which is especially important when visiting the production facilities. A pictorial visitor card printed by the self-service terminal completes arrival and separates visitors from their own staff. At Fastems, Systam Visit is perceived as an easy and effortless system. The support needs that have arisen have been resolved quickly by Systam. Fastems has a strong intention to continue to rely on the Visit service and to take advantage of its renewed features and capabilities. Fastems is the world’s leading manufacturer of flexible manufacturing systems. The Fastems Group employs approximately 400 people worldwide. The company is known for its productivity-enhancing factory automation systems. The core functions are the delivery of flexible manufacturing systems (FMS), robot-based automation solutions and related services to the engineering industry. Website Our solutions at Fastems Systam Visit Visitor Management An online service for the management and monitoring of visitor traffic. Pre-arrival messages for the visitors and fast sign-in using a QR code. Systam Prestige self-service kiosk with with a personalised corporate appearance and an integrated visitor card printer. Automatic notifications for both the visitor and the host. Calendar integration for easy adding of a visit using a personal Outlook invitation. Connected to a CRM system See also See all references Industrial sites Kokkola Industrial Park (KIP) Visits run as smoothly as a well-oiled machine with easy sign-in and identification at the Kokkola Industrial Park. Systam Pass Systam Visit Public sector City of Helsinki A new era began At the Kallio Municipal Office Building when our visitor management service was implemented. Systam Visit Offices and business properties Sponda Systam Visit met Sponda’s needs for secure visitor management, now seamlessly signing visitors in and out while enhancing their experience. Systam Visit Offices and business properties DSV DSV relies on Systam Visit service at their headquarters in Finland to ensure smooth visits and better risk management. Systam Visit
