Home References Kokkola Industrial Park (KIP) Industrial sites Kokkola Industrial Park (KIP) At the Kokkola Industrial Park, visits run as smoothly as a well-oiled machine, even with over a thousand monthly visits at peak times. With easy sign-in and identification, all visitors are automatically integrated into the area’s access control system. Safety inductions tailored for different groups before their visits also ensure visitors can navigate the area safely. Visitor management for different groups in a busy industrial area Safety inductions before visits Integration with access control system Automatic notifications for visitors and hosts A tailored solution for a demanding industrial site Kokkola Industrial Park (KIP) is the largest chemical and metal refining industry ecosystem in Northern Europe, home to nearly 80 companies, including several leading international firms. Jussi Lång, the Security Development Manager at KIP Service, which oversees the site’s operations, faced a tough challenge: how to ensure smooth and safe visits for drivers, contractors, and other visitors in such a large-scale industrial area? According to Lång, the complexity of the requirements was a significant hurdle for most service providers. Many were unwilling to tailor solutions to the client’s needs, adopting a “take it or leave it” approach instead. Combining multiple functionalities into a single solution seemed impossible—until discussions with us proved otherwise. Our seamlessly integrated Systam Visit visitor management and Pass digital induction services, combined with the site’s access control system, turned out to be exactly what KIP needed. “We couldn’t find a solution that met our needs before Systam. Everything you promised has worked exactly as expected, and we’ve received nothing but positive feedback from the companies on-site.“ Jussi Lång Security Development Manager, KIP Service Seamless visits with integration into access control Kokkola Industrial Park is a pioneer in safety, and movement within the area requires a valid access permit for everyone. Integrating visitor access control with visitor management was a key requirement when searching for a solution. When guests are invited to a company within the KIP area, they receive comprehensive arrival instructions and a request to complete a safety induction. Upon arrival, the guest signs in at the Port Tower Visitor Center using a Systam X self-service kiosk. The visitor’s information is securely stored in the cloud and transferred to the area’s access management system. Since the Systam Visit service automatically notifies hosts of the visitor’s arrival, the security staff’s role is limited to verifying the visitor’s identity and issuing the access card. Safety inductions for different groups At KIP, nearly all visitors arrive by invitation, except for drivers. When visitors are invited in advance, they can complete their safety induction beforehand via a link in the email invitation, on KIP’s website, or upon arrival at the Port Tower Visitor Center. Visitors are divided into four groups: employees/contractors, drivers, general visitors, and port users. Each group has its own tailored induction content. At the end of the induction, visitors are required to complete a short exam to confirm their understanding of the material. Successful completion is recorded in both the visitor management and access control systems, and the validity of the induction is checked each time a visitor arrives. According to Lång, managing different types of content has been straightforward, and the exam ensures that the material is sufficiently understood. “Systam Pass is an incredibly good and flexible solution for safety inductions—the best I’ve come across. The content can be updated on the fly, and the quiz ensures successful completion.” A more efficient and safer daily life through great collaboration Lång highlights two key benefits our services have brought to the daily operations of the industrial area: efficiency and safety. Tasks like instructing visitors, recording information, and making calls to notify hosts used to be significant time and resource drains. Now, all these functions are handled automatically. Improved safety is evident in the way every visitor’s information is securely stored in the cloud, and safety inductions are verified. The standardized visitor management process has also created a unified way of working for all companies within the area. Lång praises both the collaboration during the project phase and the performance of our customer success team. “Exceptional customer care! Systam’s support responds within about 3 hours, and we already have a solution in place.” We also plan to continuously develop our collaboration. Thank you, KIP and Jussi Lång – we eagerly look forward to what we can achieve together in the future. Kokkola Industrial Park (KIP) is Northern Europe’s largest ecosystem of inorganic chemical industry, where several companies leading in the chemical and metal processing industries operate. In the Park, there are 16 industrial / manufacturing companies and over 60 service companies, which support the core functions of industrial companies. Companies employ 2 400 people directly. Kokkola has grown into a strong chemical ecosystem and an accumulation of global businesses. Competence is reflected both in the process know-how of the Industrial Park and in the focus on training and high-level research. Website Our solutions for Kokkola Industrial Park Systam Visit Visitor Management Web-based service for managing and tracking visitor traffic. Pre-arrival messages for visitors and fast sign-in with a QR code. Systam X self-service kiosk with personalized branding and a visitor badge printer. Automatic notifications for both the visitor and the host. Integration with access management system. Systam Pass Digital Inductions Safety inductions tailored to different visitor groups. Web-based service for creating and tracking induction content and completions. Easy-to-use editor for clients to create and update content. Read also See all references Public sector City of Helsinki A new era began At the Kallio Municipal Office Building when our visitor management service was implemented. Systam Visit Offices and business properties Sponda Systam Visit met Sponda’s needs for secure visitor management, now seamlessly signing visitors in and out while enhancing their experience. Systam Visit Offices and business properties DSV DSV relies on Systam Visit service at their headquarters in Finland to ensure smooth visits and better risk management. Systam Visit Public sector Municipality of Lempäälä Our Systam Visit solution provides smooth sign-in for those visiting the municipal service corridor housed in the building. Systam Visit
