Home References Promeco Industrial sites, Offices and business properties Promeco A visit to Promeco is always smooth, whether you’re in Finland or Poland. With Systam Visit Visitor Management and Systam Pass Safety Inductions, everything at the reception runs easily and securely. Data privacy, safety guidelines, and other arrival protocols are seamlessly taken care of, with all information securely stored in the cloud. Meeting rooms are handled by Systam Rooms and its door displays, which have brought clarity and structure to meeting practices. 4 Units, three in Finland and one in Poland Uniform visiting practices throughout the Group Verified safety inductions already before visits Meeting room displays for easy space management “Systam’s services have not only simplified our daily operations but also improved our data and personal security. Our collaboration has been excellent, and we warmly recommend Systam to others.“ Ville Ritakorpi CEO, Promeco Group Oy Towards digital solutions Founded over 40 years ago, Promeco is a customer-centric Finnish company delivering top-of-the-line electromechanical systems and services to global market leaders in its sectors. In the spring of 2019, the company realized that visitor information wasn’t easily accessible, and the fragmentation of visit invitations and arrival instructions was causing confusion across different sites. Safety inductions were also handled on paper, without any digital acknowledgment of the approved safety guidelines. At the same time, CEO Ville Ritakorpi came across Systam’s services while visiting other companies, and he was excited. Discussions quickly revealed that we were the right partner for digital, secure visitor management. So, we rolled up our sleeves and got to work. A new way to welcome guests With Systam Visit for visitor management and Systam Pass for safety inductions, Promeco got precisely what they needed. Inviting guests is easy through employees’ calendars, and visitors receive comprehensive safety and arrival instructions based on the selected meeting location. Digital data storage ensures compliance with GDPR and other regulations for managing visitor information. At the reception, guests are greeted by both staff and Systam’s unique self-service kiosks, where signing in with a code is effortless. And when a visitor signs in, the host is notified and can choose to respond directly—convenient and courteous. The accompanying photo makes it easy to spot the right person in the lobby. Safe visits for contractors and office guests Promeco hosts a diverse range of visitors, each with unique safety requirements. Office guests typically only require a basic induction, whereas contractors require more detailed instructions. Our service enables the creation of various visitor paths from the invitation phase, ensuring a seamless induction process is initiated easily beforehand or at sign-in. Safety inductions are a key part of the visit, according to Ritakorpi. “The mandatory digital safety induction for contractors has been really important to us. When service personnel come to our premises, they need to know our systems and rules. Occupational safety is our priority, and it must be upheld.” In addition to the validated induction, a handy feature Promeco has found useful is setting an expiration date for inductions. For frequent visitors, the system recognizes when the induction is still valid, so no time or nerves are wasted redoing the same content. A visible solution for booking meeting rooms When they also wanted to make meeting room bookings easier, it was great that the solution came from a familiar partner. Systam Rooms and its meeting room displays seamlessly integrated room reservations into meeting management for both visitor and internal meetings. Ritakorpi states that this solution has provided a simple and noticeable improvement over the previous situation. “Systam Rooms has brought structure to how we use our meeting rooms. When the screen is red, you immediately know the room is off-limits. You just need to glance for a green one, and book it right from the display. Meeting planning is also easy in advance via the calendar, and the information updates to the screens.” The secure, native app running on the displays has also worked reliably. Updates happen seamlessly, and there’s no need to worry about downtime. Meaningful encounters For Promeco, customer focus, trust, and responsibility are core values. A positive and safe visitor experience is essential, as is the fact that people actually meet in person. Promeco has noticed that when they meet more face-to-face with their customers and partners, it’s easier to build collaboration and business. At Systam, we help make these meetings possible—in line with Promeco’s values. Uniform practices and data throughout the Group When you have multiple offices across several countries, it’s a significant advantage that visitor practices are consistent everywhere. All users can be supported from one point, and data can be gathered, for example, on all visits across the group. The same practices and communication style ensure a consistent visitor experience internationally, reinforcing the brand’s identity. Systam as a partner Promeco’s main experience working with us has been one of ease. The processes and implementation were carefully planned, and people from the front desk staff to other employees were involved in training. Even implementing self-service kiosks for visitors in Poland only required plugging them into the wall. Ritakorpi also praises our customer relationship management. “Few people call their customers anymore. And even fewer answer when they do. But when I see Systam’s number on the screen, I always pick up. I appreciate the personal contact, and there’s always something useful that comes out of the call.” Promeco Group Oy is a globally operating solution provider in electromechanical systems and services. Our services cover the entire planning and production chain from product development to manufacturing and life cycle services. Promeco provides cost-efficient, high-quality solutions representing state-of-the-art technology for customers in the marine and energy industries, the railway industry as well as the manufacturing industry. Website Our solutions for Promeco Systam Visit Visitor Management Web service for the management and monitoring of visitor traffic. Pre-arrival messages for the visitors and fast sign-in using a QR code. Systam Lite self-service kiosk with a personalised corporate appearance and a separate visitor card printer. Automatic notifications for both the visitor and the host. Calendar integration for easy adding of a visit using a personal Outlook invitation. Info display integration where the details of a visit are transferred to internal info displays. Systam Pass Digital Inductions Safety induction integrated with Systam Visit provides a way to ensure that induction training is successfully completed before visitor sign-in. Online service for creating induction content and monitoring induction performance. Contents can be freely created and modified by the customer using a simple editor. Systam Rooms Meeting Room Displays Booking rooms directly from the displays or through the calendar. High-quality 10-inch touchscreens. See also See all references Industrial sites Kokkola Industrial Park (KIP) Visits run as smoothly as a well-oiled machine with easy sign-in and identification at the Kokkola Industrial Park. Systam Pass Systam Visit Helen Since 2017, Systam Visit has been in charge of visitor management at Helen, both at the Sähkötalo head office building and the power plants. Systam Visit Euroports Since 2015, Systam Visit and Pass, together with the port’s access control system, have ensured the smooth arrival of guests as well as a quick way to go through the required safety instructions. Systam Pass Systam Visit Offices and business properties Neste Since 2015, our Systam Visit -visitor management system has ensured a fluent reception of visitors at Neste by improving the visitor experience, safety and the compilation of statistics. Systam Pass Systam Visit
