Industrial sites, Offices and business properties


Since the end of 2014, in addition to the friendly front desk services, visitors to the Outotec House in Espoo have also been greeted by the Systam Visit solution. The solution has assisted in easing the extended task description of the front desk services and in giving more structure to the reception of visitors. Especially the easy-to-use QR code has received praise, as it makes the sign-in procedure faster and gives an impressive image of the company.

Visitor management together with the front desk

Easy sign-in with the self-service kiosks

Automatic notifications for both the visitor and the host.

A safer way to operate

A functional solution to smart visitor management

In the older days, Metso Outotec visitors would enter their information on a visitor form by hand, but the old-fashioned method was not in line with other practices at Outotec, a manufacturer of top-notch technology. The Systam Visit system was an excellent solution to this problem, and visitors now register their arrival using the Visit service. At present, there are two Respa Prestige kiosks in the main lobby of Outotec House, because the facility welcomes a large number of visitors. The second kiosk has been found to be efficient in evening out the visitor flow during peak hours. After the signing-in has been completed, the kiosk prints out a visitor card and notifies the person hosting the visit that the guest has arrived. Visitor parking has also been simplified with the use of the Visit solution, as visitors arriving by car can register their licence number directly in the system during registration.

“Systam Visit has responded to all our needs splendidly, and the system is now in efficient use. “

Erkko Malinen

Director of Facility & Premises Services at Metso Outotec

New services and quick responses

Visitors can also be registered in the system in advance, and the visitor can then announce their arrival conveniently by entering the QR code. Erkko Malinen, Director of Facility & Premises Services at Outotec, explains that registration by use of a code provides a good feeling and image of the company. Thanks to the new system to be commissioned soon, people can also be automatically registered as visitors by using calendar invitations. Following the commissioning of the system, Malinen believes that the Visit solution will serve them even more efficiently than before. Malinen has also been satisfied with the service offered by Systam. The staff can be reached quickly and the solution has been developed especially for the needs of Outotec.

Metso Outotec was created through the combination of Metso Minerals and Outotec on June 30, 2020. We are a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally.


Our solutions at Metso Outotec

Systam Visit Visitor Management
  • An online service for the management and monitoring of visitor traffic.
  • Pre-arrival messages for the visitors and fast sign-in using a QR code.
  • Systam Prestige self-service kiosk with a personalised corporate appearance and an integrated visitor card printer.
  • Automatic notifications for both the visitor and the host.
  • Calendar integration for easy adding of a visit using a personal Outlook invitation.

See also

See all references